{"id":946,"date":"2021-08-10T14:00:54","date_gmt":"2021-08-10T18:00:54","guid":{"rendered":"https:\/\/gicpm.com\/?page_id=946"},"modified":"2021-08-15T21:38:26","modified_gmt":"2021-08-16T01:38:26","slug":"support","status":"publish","type":"page","link":"https:\/\/gicpm.com\/en\/support\/","title":{"rendered":"Service Ticket"},"content":{"rendered":"<div class=\"et_d4_element et_pb_section et_pb_section_0  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h1 class=\"customer-title\">Welcome!<\/h1>\n<h3>You may begin a check-in to get started with a new request, or check the status of an existing request.<\/h3><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_1  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_1  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><div class=\"row mts\">\n<div class=\"col-md-6\">\n<div class=\"widget-content\" style=\"min-height: 410px;\">\n<h2>Start a New Service Ticket<\/h2>\n<p>We just need a couple things to get started:<\/p>\n<div class=\"get-started\">\n<form class=\"simple_form new_lead\" id=\"new_lead\" autocomplete=\"off\" novalidate=\"novalidate\" action=\"https:\/\/gicpm.syncromsp.com\/check_ins\/ticket_info\" accept-charset=\"UTF-8\" method=\"get\"><input name=\"utf8\" type=\"hidden\" value=\"\u2713\" \/><\/p>\n<div class=\"row\">\n<div class=\"col-lg-6\">\n<div class=\"form-group string required lead_first_name\"><label class=\"string required\" for=\"lead_first_name\"><abbr title=\"required\">*<\/abbr> First name<\/label><input class=\"string required form-control\" required=\"required\" aria-required=\"true\" maxlength=\"255\" placeholder=\"First Name\" size=\"255\" type=\"text\" name=\"lead&#091;first_name&#093;\" id=\"lead_first_name\" \/><\/div>\n<\/div>\n<div class=\"col-lg-6\">\n<div class=\"form-group string required lead_last_name\"><label class=\"string required\" for=\"lead_last_name\"><abbr title=\"required\">*<\/abbr> Last name<\/label><input class=\"string required form-control\" required=\"required\" aria-required=\"true\" maxlength=\"255\" placeholder=\"Last Name\" size=\"255\" type=\"text\" name=\"lead&#091;last_name&#093;\" id=\"lead_last_name\" \/><\/div>\n<\/div>\n<\/div>\n<div class=\"form-group tel optional lead_phone\"><label class=\"tel optional\" for=\"lead_phone\">Phone<\/label><input class=\"string tel optional form-control form-control\" maxlength=\"255\" placeholder=\"Phone\" type=\"tel\" size=\"255\" name=\"lead&#091;phone&#093;\" id=\"lead_phone\" \/><\/div>\n<div class=\"form-group email required lead_email\"><label class=\"email required\" for=\"lead_email\"><abbr title=\"required\">*<\/abbr> Email<\/label><input class=\"string email required form-control form-control\" required=\"required\" aria-required=\"true\" maxlength=\"255\" placeholder=\"Email\" type=\"email\" size=\"255\" name=\"lead&#091;email&#093;\" id=\"lead_email\" \/><\/div>\n<div class=\"form-group string optional lead_address\"><label class=\"string optional\" for=\"lead_address\">Address<\/label><input class=\"string optional form-control\" maxlength=\"255\" placeholder=\"Address\" size=\"255\" type=\"text\" name=\"lead&#091;address&#093;\" id=\"lead_address\" \/><\/div>\n<div class=\"form-group string optional lead_city\"><label class=\"string optional\" for=\"lead_city\">City<\/label><input class=\"string optional form-control\" maxlength=\"255\" placeholder=\"City\" size=\"255\" type=\"text\" name=\"lead&#091;city&#093;\" id=\"lead_city\" \/><\/div>\n<div class=\"row\">\n<div class=\"col-lg-6 col-md-6\">\n<div class=\"form-group string optional lead_state\"><label class=\"string optional\" for=\"lead_state\">State<\/label><input class=\"string optional form-control\" maxlength=\"255\" placeholder=\"State\" size=\"255\" type=\"text\" name=\"lead&#091;state&#093;\" id=\"lead_state\" \/><\/div>\n<\/div>\n<div class=\"col-lg-6 col-md-6\">\n<div class=\"form-group string optional lead_zip\"><label class=\"string optional\" for=\"lead_zip\">Zip<\/label><input class=\"string optional form-control\" maxlength=\"255\" placeholder=\"Zip\/Postal\" size=\"255\" type=\"text\" name=\"lead&#091;zip&#093;\" id=\"lead_zip\" \/><\/div>\n<\/div>\n<\/div>\n<p><input type=\"submit\" name=\"commit\" value=\"Get Started\" class=\"btn btn-sm  btn-success mtm\" data-disable-with=\"Get Started\" \/><\/p>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_2  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><div class=\"col-md-6\">\n<div class=\"widget-content\" style=\"min-height: 410px;\">\n<h2 class=\"\">Existing Ticket Lookup<\/h2>\n<p>Just enter your info to do a search.<\/p>\n<div class=\"get-started\">\n<form autocomplete=\"off\" novalidate=\"novalidate\" class=\"simple_form check_existing\" action=\"https:\/\/gicpm.syncromsp.com\/check_ins\/check_existing\" accept-charset=\"UTF-8\" method=\"post\"><input name=\"utf8\" type=\"hidden\" value=\"\u2713\" \/><input type=\"hidden\" name=\"authenticity_token\" value=\"Mkhy2sTpZsFw0Z021gGfRoyb2bGjx8U2Dvd3wDiC+04CfG06pJBUeP4tXIMmYr4MpgbvXUHMg0TZswI1X22Ptw==\" \/><\/p>\n<div class=\"form-group string required check_existing_ticket_number\"><label class=\"string required\" for=\"check_existing_ticket_number\"><abbr title=\"required\">*<\/abbr> Ticket number<\/label><input class=\"string required form-control\" placeholder=\"eg, 1234\" type=\"text\" name=\"check_existing&#091;ticket_number&#093;\" id=\"check_existing_ticket_number\" \/><\/div>\n<div class=\"form-group string required check_existing_last_name\"><label class=\"string required\" for=\"check_existing_last_name\"><abbr title=\"required\">*<\/abbr> Last name<\/label><input class=\"string required form-control\" placeholder=\"Last Name\" type=\"text\" name=\"check_existing&#091;last_name&#093;\" id=\"check_existing_last_name\" \/><\/div>\n<p><input type=\"submit\" name=\"commit\" value=\"Lookup\" class=\"btn btn-sm btn-success mtm\" data-disable-with=\"Lookup\" \/><\/p>\n<\/form>\n<\/div>\n<\/div>\n<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-946","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gicpm.com\/en\/wp-json\/wp\/v2\/pages\/946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gicpm.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gicpm.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gicpm.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gicpm.com\/en\/wp-json\/wp\/v2\/comments?post=946"}],"version-history":[{"count":0,"href":"https:\/\/gicpm.com\/en\/wp-json\/wp\/v2\/pages\/946\/revisions"}],"wp:attachment":[{"href":"https:\/\/gicpm.com\/en\/wp-json\/wp\/v2\/media?parent=946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}